SAPN/Enerven & FlyFreely Case Study

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Industry

Power

Challenge

Managing and tracking multiple pilots across remote (out of coverage) areas between two companies - South Australian Power Networks & ENERVEN. Double-handling flight logs and losing data was the major risk competing products could solve.

Results

Offline field app offline to automatically sync when connectivity is restored. Automated workflows and approval notifications to keep CRP across all operations.

Key Product

FlyFreely (Enterprise Plan)

www.sapowernetworks.com.au

70+

Pilots

Company drone programs

88,000

kilometres of power lines

“Having the ability to download everything we need onto a tablet or phone, complete the checklist and then re-upload it when we’re back in range was the biggest driver behind our switch to FlyFreely.”

Marcin Bal

National Chief Remote Pilot @ SAPN & Enerven

About SAPN & Enerven

SA Power Networks is the principal electricity distributor in the state of South Australia. SA Power Networks' commercial arm, Enerven, provides extensive construction, maintenance and asset management services to within the Energy and Telecommunications sectors.

The Challenge

Disconnected Environments: Enerven & SAPN operate in rural areas with limited or no phone or internet connectivity, making data capture and mission updates difficult.
Inefficient Workflow: Their previous drone management solution required double-handling of information, consuming additional time and resources.
Complex Operations: Managing multiple business units and operational tasks with over 70 pilots, including LiDAR mapping, thermal work, and heavy-lift stringing, presented challenges in simplifying complex ops.
Real-Time Adjustments: Unpredictable factors such as bad weather, rough terrain, and restricted flying areas often necessitated real-time flight path modifications.

The Solution

FlyFreely Drone Management Platform:

- Offline functionality in the field app allows users to complete checklists and automatically sync data when connectivity is restored.
- Supports multiple organisations and business units under a single login, streamlining reporting and operations (parent-child org management).
- Enables seamless job cloning and redeployment of crews without repetitive data entry.
- Developed by drone operators, ensuring intuitive design and customer-focused ongoing support.
- Provides rapid customer service, addressing requests within one business day and enhancing operational safety and efficiency.

The Results

Operational Efficiency: Eliminated double-handling of information, reducing time and effort across 70+ pilots who run run multiple missions regularly.
Streamlined Reporting: Simplified the management of multiple business units with consolidated reporting capabilities, for internal and external compliance.
Improved Adaptability: Facilitated real-time adjustments to flight paths and operations. Making sure data is always captured and nothing missed.
Operational Excellence: Improved overall safety and efficiency of flight operations through dedicated support and user-friendly features.